We have a five-point approach to ensure that care given to residents is of the highest standard.
We provide accommodation which is accessible, comfortable, clean, secure, safe and finished to high standards.
We provide person centred care and treatment based on an assessment of individual needs using a recognised Nursing Model. Our care and treatment is underpinned by Equality, Diversity and Human Rights.
We recruit staff with the knowledge, skills and experience to do their job well. Staff have regular supervision, appraisal, training and development to ensure they are competent to deliver safe care and treatment.
We aim to promote health through nutrition and hydration ensuring meals are the highlight of the day. Our catering staff provide meals that are wholesome, nutritious offering variety and choice to meet people’s individual needs. We cater for special diets and meals for various ethnic, religious and cultural needs.
We aim to prevent social isolation and promote good mental health and wellbeing. We employ Activity Co-ordinators dedicated to providing a range of leisure, social and recreational opportunities according to people’s individual needs and assessments.